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Knowledge base
General Information (1)
General Information - All Venues (8)
What should I bring?
What time does the gate open and film start?
What food and drink is available? Can I BYO?
View all 8
Venue Information (5)
Adelaide (2)
What is the best way to get to Moonlight Adelaide?
Accessibility at Moonlight Adelaide
Brisbane (2)
What is the best way to get to Moonlight Brisbane?
Accessibility at Moonlight Brisbane
Melbourne (2)
What is the best way to get to Moonlight Melbourne?
Accessibility at Moonlight Melbourne
Perth (2)
What is the best way to get to Moonlight Perth?
Accessibility at Moonlight Perth
Sydney (2)
What is the best way to get to Moonlight Sydney?
Accessibility at Moonlight Sydney
Ticketing Queries (5)
Bookings (6)
Can I change my session date or ticket type?
I can no longer attend, can I get a refund?
I booked the wrong venue. Can I refund or exchange my tickets?
View all 6
General (3)
Do children need a paid ticket?
Where can I buy tickets?
Do you accept companion cards?
Gift Cards & Vouchers (3)
Can I use an Event Cinemas Gift Card or Voucher at Moonlight Cinema?
How can I book using a gift card or voucher?
Where can I purchase Moonlight gift cards and vouchers?
Seating Categories (4)
What are the different seating categories at Moonlight?
What is General Admission?
What is Connoisseur Lounge?
View all 4
Weather (4)
My session was cancelled. How do I re-book?
Should I bring wet weather gear?
What if it rains or the weather is bad?
View all 4
Group Bookings & Private Hire (2)
Group Bookings (1)
Do you take group bookings?
Private Hire (1)
Can I hire the whole venue?